Brand Policies

Our Promise to You

At RAJETA, we believe buying jewellery online should feel simple, transparent and trustworthy. Every piece is selected and presented with care, and we want you to feel confident about every purchase you make with us.

Product Quality

Our jewellery is crafted using 316L stainless steel with an 18K gold-plated finish, selected to offer a beautiful, contemporary look for everyday styling. We carefully check our products before dispatch to ensure they meet our quality standards.

Please remember that jewellery is a delicate accessory. Following our care instructions will help maintain its finish and appearance for longer.

Order Policy

Please review your product, size and quantity carefully before placing your order. Once an order has been confirmed, changes or cancellations may not always be possible if it has already entered processing.

Shipping Policy

We carefully pack every RAJETA order before dispatch. Once your order has been shipped, you will receive the available tracking details so you can follow its journey.

Delivery timelines may vary depending on your location, courier service and circumstances beyond our control.

Returns & Exchanges

We want you to love your RAJETA purchase. If you receive a product that is damaged, defective or incorrect, please contact us within the specified return window with your order details and clear photographs/video of the product and packaging.

Items must be unused and returned in their original condition and packaging, subject to our return and exchange eligibility.

Damaged or Incorrect Orders

If your package arrives damaged, incorrect or with a missing item, please contact us as soon as possible. We may request photographs or an unboxing video to help us investigate the issue and provide the appropriate resolution.

Jewellery Care

To keep your RAJETA jewellery looking its best, avoid prolonged contact with perfumes, cosmetics, chemicals and excessive moisture. Store your jewellery separately in a dry place when not wearing it.

Customer Support

Have a question or need help with your order? We’re always happy to help.

RAJETA is built on honest promises, thoughtful designs and a commitment to giving you a jewellery experience you can trust.

Thank you for choosing RAJETA.
Wear your shine, your way. ✨